At the major Lufthansa locations in Frankfurt and Hamburg, we operate full-service travel agencies with IATA agency for colleagues of Lufthansa Group and partner companies.
Through the operation of Lufthansa TravelGate, we have first-hand knowledge of the processes and changes in travel distribution. Thus, we are always able to check and optimize the performance of our products around the IBIZA system and our services as leading provider of back-office systems.
Our travel agency experts’ long years of experience together with the application of modern online booking options ensure more than mere standard for our customers.
In terms of customer service, personal person-to-person service at the counter is just as important to us as online booking options or our call-back service.
The travel offer does not only include hotels, flights, rental cars, cruises, trains, and insurances with major providers, but also access to special Lufthansa offers and a worldwide hotel portal.
What no other travel agency can offer are trips that our team create and set up themselves. In addition, trends and customer wishes are analyzed with loving attention beforehand and put into a special package – always at a very good price-performance ratio.