Privacy

The responsible party within the meaning of the data protection laws, in particular the EU General Data Protection Regulation (DSGVO), is:

ta.ts - Travel Agency Technologies & Services GmbH
tats.datenschutz@dlh.de
Hahnstr. 68
60528 Frankfurt

 

Your data subject rights

You can exercise the following rights at any time using the contact details provided:

  • Information about your data stored by us and its processing,
  • Correction of incorrect personal data,
  • Deletion of your data stored by us,
  • Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations
  • Objection to the processing of your data by us and
  • Data portability, provided that you have consented to the data processing or have concluded a contract with us.

If you have given us consent, you may revoke it at any time with effect for the future.

You can contact the supervisory authority responsible for you at any time with a complaint. Your competent supervisory authority depends on the federal state of your residence, your work or the alleged violation. A list of supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

 

Purposes of data processing by the controller and third parties

We only process your personal data if you provide it to us of your own accord,e.g. when filling out the contact form or subscribing to a newsletter. Your personal data will not be transferred to third parties for purposes other than those mentioned. We will only pass on your personal data to third parties if:

  • you have given your express consent to do so,
  • the processing is necessary for the performance of a contract with you,
  • the processing is necessary for compliance with a legal obligation,

the processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.

 

Deletion or blocking of data

We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as stipulated by the various storage periods provided for by law. After the respective purpose has ceased to exist or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.

 

Collection of general information when visiting our website

When you access our website, information of a general nature is automatically collected by means of a cookie. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is exclusively information that does not allow any conclusions to be drawn about your person. This information is technically necessary in order to correctly deliver the content of web pages requested by you and is mandatory when using the Internet. In particular, it is processed for the following purposes: Ensuring a smooth connection setup of the website, ensuring a smooth use of our website, evaluating system security and stability as well as for other administrative purposes.

The processing of your personal data is based on our legitimate interest from the aforementioned data collection purposes. We do not use your data to draw conclusions about your person. Recipients of the data are only the responsible body and, if applicable, order processors.

Anonymous information of this kind is statistically evaluated by us, if necessary, in order to optimize our Internet presence and the technology behind it.

 

Cookies

Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. Through this, we automatically receive certain data such as IP address, browser used, operating system and your connection to the Internet.

Cookies cannot be used to run programs or deliver viruses to a computer. Based on the information contained in cookies, we can facilitate your navigation and enable the correct display of our web pages.

Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.

Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your Internet browser to find out how to change these settings. Please note that individual functions of our website may not work if you have disabled the use of cookies.

 

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

 

Newsletter

On the basis of your expressly given consent, we will send you our newsletter or comparable information regularly by e-mail to your specified e-mail address.

To receive the newsletter, it is sufficient to provide your e-mail address. When registering to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be informed by e-mail about circumstances relevant to the service or registration (for example, changes to the newsletter offer or technical circumstances).

For an effective registration we need a valid e-mail address. In order to verify that a registration is actually made by the owner of an e-mail address, we use the "double-opt-in" procedure. For this purpose, we log the order of the newsletter, the sending of a confirmation e-mail and the receipt of the response requested herewith. No further data is collected. The data is used exclusively for sending the newsletter and is not passed on to third parties.

You can revoke your consent to the storage of your personal data and its use for the newsletter dispatch at any time. You will find a corresponding link in each newsletter. In addition, you can unsubscribe at any time directly on this website or inform us of your wish to do so using the contact option provided at the end of this privacy policy.

 

Cleverreach

We use CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. This service allows us to organize and analyze the newsletter dispatch. The data you enter to receive the newsletter, such as your e-mail address, is stored on CleverReach's servers. Server locations are Germany and Ireland, respectively.

Sending the newsletter with CleverReach allows us to analyze the behavior of the newsletter recipient. The analysis shows, among other things, how many recipients have opened their newsletter and with what frequency links in the newsletter were clicked. CleverReach supports conversion tracking to analyze whether a previously defined action, such as a product purchase, has taken place after clicking on a link. Details on data analysis by CleverReach can be found at: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.

The data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. For the revocation, an informal message by e-mail or you unsubscribe via the "unsubscribe" link in the newsletter is sufficient. The legality of the data processing operations already carried out remains unaffected by the revocation.

If you do not wish to have your data analyzed by CleverReach, you must unsubscribe from the newsletter. To unsubscribe, it is sufficient to send us an informal message by e-mail or to unsubscribe via the "unsubscribe" link in the newsletter.

Data entered to set up the subscription will be deleted from our servers and the servers of CleverReach in the event of unsubscription. If this data has been transmitted to us for other purposes and elsewhere, it will still remain with us.

Details of CleverReach's privacy policy can be found at: https://www.cleverreach.com/de/datenschutz/.

Order processing

In order to fully comply with the legal data protection requirements, we have concluded an order processing agreement with CleverReach.

 

Contact form

If you contact us by e-mail or contact form regarding questions of any kind, you give us your voluntary consent for the purpose of contacting you. For this purpose, it is necessary to provide a valid e-mail address. This serves the assignment of the request and the subsequent response to the same. The provision of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completion of your inquiry, personal data will be deleted automatically.

 

Objection or questions

If you have any questions about data protection or would like to object to the use of personal data for advertising purposes, please write to:

ta.ts Travel Agency Technologies & Services GmbH
Office Center Lyoner Stern Hahnstraße 70
60528 Frankfurt am Main
E-mail: tats.datenschutz@dlh.de