The responsible party within the meaning of data protections laws, especially the EU General Data Protection Regulation (GDPR), is:

ta.ts - Travel Agency Technologies & Services GmbH
Hahnstr. 68
60528 Frankfurt


Your Data Subject Rights

Using the provided contact data, you can exercise the following rights:

  • Information on your data stored by us and its processing,
  • Correction of incorrect personal data
  • Erasure of your data stored by us,
  • Restriction of data processing in case we are not yet allowed to delete your data due to statutory duties,
  • Objection to the processing of your data by us and
  • Data portability, if you have consented to the processing of your data or have concluded a contract with us.

If you have given us consent, you may revoke it at any time with effect for the future.

You can contact the supervisory authority responsible at any time to hand in a complaint. Your responsible supervisory authority depends on the federal state of your residence, your work, or the alleged violation. For a list of the supervisory authorities (for the non-public sector) consult:


Purposes of Data Processing by the Responsible Authority and Third Parties

We only process your personal data if you have indicated them of your own accord, e.g., by filling in the contact form or subscribing to a newsletter. Your personal data will not be passed on to third parties for purposes other than mentioned. We only pass on data to third parties if:

  • You have explicitly expressed your consent for us to do so,
  • The processing is necessary for the execution of a contract with you,
  • The processing is necessary for the fulfilment of a legal obligation,

The processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding legitimate interest in the non-disclosure of your data.


Erasure or Blocking of Data

We adhere to the principles of data avoidance and data economy. Therefore, we only store your personal data for as long as it is necessary for the pursuit of the mentioned purposes or as stipulated by the various storage periods by law. After the respective purpose ceased to exist or these periods expired, the respective data are blocked or deleted routinely and in compliance with the legal requirements.


Collection of General Information when Visiting Our Website

When accessing our website, general information is automatically gathered by means of a cookie. This information (server logfiles) contains, e.g., the type of web browser, the used operating system, the domain name of your internet service provider, and the like. This is exclusively information that cannot lead to any conclusions about your person. This information is technically necessary in order for you to correctly view the contents of a website you requested. They are absolutely required when using the internet. They are particularly processed for the following purposes: ensuring a smooth connection build-up, ensuring hitch-free accessing of our website, evaluating the system’s security and stability, and for administrative purposes.

The processing of your personal data is based on our legitimate interest in the aforementioned purposes of data collection. We do not use your data to draw conclusions about your person. Recipients of the data are only the responsible department and if necessary, the data processor.

If necessary, we statistically evaluate anonymous information of this kind to optimize our internet presence and the underlying technology.



Like many other websites, we also use so-called “cookies”. Cookies are small pieces of text data, that are transferred to your hard drive from a website server. As a result, we automatically obtain certain data, such as IP address, browser used, operating system, and your connection to the internet.

Cookies cannot be used to start a program or to transfer viruses to your computer. By the means of the information the cookies contain we can facilitate your navigation and enable the correct display of our websites.

Under no circumstances will the collected data be passed on to third parties or are linked to your personal data without your consent.

In general, you can of course view our website without cookies. Internet browsers are regularly set to accept cookies. Generally, you can deactivate the use of cookies in your browser settings. Please use the help function of your internet browser to find out how to change these settings. Please note that individual functions of our website may not work once you deactivated the use of cookies.


SSL Encryption

In order to protect your data during the transmission, we use state-of-the-art encryption technology (e.g., SSL) via HTTPS.



On the basis of your explicit consent, we will regularly send you our newsletter or similar information via e-mail to your indicated e-mail address.

For receiving the newsletter, you only need to provide your e-mail address. When registering for the newsletter, we will exclusively use your provided data for this purpose. Subscribers can also be informed about events that are relevant for the service or registration (e.g., changes in the newsletter offer or technical circumstances).

For an effective registration we need a valid e-mail address. In order to verify whether a registration was indeed made by the owner of an e-mail address, we use the “double-opt-in” procedure. Consequently, we log the order of the newsletter, the sending of a confirmation e-mail and the receiving of the herein requested response. No further data will be collected. The data are exclusively used for sending the newsletter and is not passed on to third parties.

You can revoke your consent to the storage and use of your personal data any time. You will find a respective link to do so in every newsletter. Furthermore, you can unsubscribe on this website or inform us about your respective wish using the contact option indicated at the end of this privacy policy at any time.



We use CleverReach to send newsletters, which is provided by CleaverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. Using this service, we can organize and analyze the sending of newsletters. Your data provided for receiving the newsletter is saved on CleverReach’s servers based in Germany and Ireland, respectively.

Sending newsletter with CleverReach allows us to analyze the behavior of newsletter recipients. Analysis shows us, among other things, how many recipients opened their newsletter and the frequency of clicked on links in newsletters. CleverReach supports conversion tracking to analyze whether after clicking on a link, a previously defined action, such as product purchase, has taken place. Further details on data analysis by CleverReach can be found at:

The processing of data is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your previously given consent at any time. For this, you only need to send an informal message via e-mail or use the “unsubscribe” link in the newsletter. The frequency of the previous data processing proceedings remains unaffected by the revocation.

If you do not wish an analysis by CleverReach, you must unsubscribe to the newsletter. For this, you only need to send an informal message via e-mail or use the “unsubscribe” link in the newsletter.

Provided data to set up the subscription are deleted from our servers and the CleverReach servers in case of a cancellation. If this data were transferred to us for another purpose and on another occasion, it will remain with us.

Further details about CleverReach’s data policy can be found at:


Order Processing

For full compliance with the legal data protection requirements, we have concluded a contract on the order processing with Clever Reach.


Contact Form

If you contact us by e-mail or contact form regarding questions of any kind, you freely consent to us contacting you. For this purpose, it is necessary to provide a valid e-mail address. This is to assign and to then answer your question. Providing further data is optional. The information you provided is stored for the purposes of processing your request and possible follow-up questions. After completing your request, your personal data are deleted automatically.


Objection or Questions

For questions about data protection or for objecting the use of personal data for promotional purposes contact:

ta.ts Travel Agency Technologies & Services GmbH
Office Center Lyoner Stern Hahnstraße 70
60528 Frankfurt am Main