The travel agency industry is constantly changing. This is especially characterized by new IT solutions and new sales concepts of service providers. In order to stay competitive as a travel agency organization in this environment, we recommend you constantly analyze and evaluate your processes and it systems.
As one of the leading providers of back-office systems for travel agencies we have excellent expert knowledge. We do not only know the conventional processes in the industry, from ordering a service to accounting, but also the current, relevant IT systems.
Our travel distribution consultants are closely linked to the international IT field and continuously learn about trends and planned developments in the industry. We have many years of experience in projects on optimizing processes as well as professional IT project management.
Let’s analyse your current processes and systems, identify potential for optimization and consistently implement it together. We do not only offer our support during the planning and conception phase, but also during the implementation. Here, you will benefit from our many years of experience.
In addition to consulting travel distribution organizations, we also work with airlines focussing on travel distribution processes and systems. That is how we supported and successfully finished various consulting projects for our parent company Deutsche Lufthansa AG.
This was due to our expertise in Mid-Office and back-office of the different airline distribution channels (Online Travel Agency, Tour Operator, Consolidator, individual offices, and Travel Management Companies).